Privacy & Security

995bad's Privacy Policy

Protecting your personal data is our top priority. This page explains clearly how 995bad collects, uses, and keeps your information safe.

Last Updated: January 2026
SSL Encryption
GDPR Compliant
Your data is never shared
Secure data storage
User controls

How We Protect Your Information

Every piece of your data is stored with the highest level of security at 995bad

256-Bit SSL Encryption

Every connection and data transfer on the 995bad platform is secured with bank-grade 256-bit SSL encryption. No third party can read or steal your information.

Your data is never sold

995bad never sells your personal information to advertisers, data brokers, or any third party. Your privacy matters more to us than business.

Secure data centres

Your data is stored in internationally certified data centers with 24/7 monitoring and active firewalls. Regular backups ensure your data remains intact under any circumstances.

KYC Data Privacy

Identity documents and other KYC materials submitted to 995bad are used solely for verification purposes. They are stored with full encryption, and once verification is complete, all but the minimum required information is deleted.

Spam-Free Communication

995bad uses your email or phone number only to send important account-related messages. You can opt out of marketing notifications at any time.

Full user control

995bad gives you full control over your own data. You can request to view, correct, or delete your information at any time. Your data, your rights.

Important: By using the 995bad platform, you agree to this Privacy Policy. You will be notified in advance of any changes.

1 Introduction & Scope

995bad (https://995bad.app) is an internationally recognized online gaming and Sports Betting platform. We have earned the trust of millions of users across Bangladesh and around the world — a trust built on our transparent and responsible privacy policy.

This Privacy Policy ("Policy") applies to the 995bad website, mobile application, and all related services. It explains what personal information we collect, why we collect it, how we use it, and the steps we take to keep your data secure.

We comply with international data protection regulations — in particular the GDPR (General Data Protection Regulation) — as well as applicable local laws. Our privacy policy is written in English to ensure our Bangladeshi users can understand it with ease.

2 What Information We Collect

995bad collects only the information needed to deliver the best possible gaming experience. We never ask for excessive or unnecessary data.

Data type What is collected When it is collected
Identity information Full name, date of birth, nationality, gender At the time of registration
Contact Information Email, phone number, address Registration & KYC
Identity document NID/Passport number and photo During KYC Verification
Financial Information Mobile banking number, transaction history On deposits/withdrawals
Usage data Game history, betting records, login times During platform use
Device information IP address, device model, browser Automatically

995bad never collects sensitive information beyond what is listed above — such as religious beliefs, political opinions, or health data.

3 How Your Information Is Used

995bad uses your information only for specific, legitimate purposes. Every use has a clear reason behind it:

  • Account creation and verification — to confirm your identity and ensure only one account is registered.
  • Payment Processing — to handle deposits and withdrawals securely.
  • Customer Support — to resolve your issues quickly and accurately.
  • Fraud Prevention — to detect unusual activity and keep your account secure.
  • Personalised experience — to recommend games and offers based on your preferences.
  • Legal compliance — to meet the requirements of regulatory authorities.
  • Security alerts — to notify you immediately of any suspicious login attempts or account changes.
  • Responsible Gaming — to detect unusual gaming behaviour and provide timely support.

We do not sell or rent your data to other organizations for advertising purposes. Only aggregated, anonymized statistics are used for 995bad's marketing activities.

4 Data Sharing & Disclosure Policy

995bad believes your data belongs entirely to you. We do not share your personal information with anyone except in the following limited circumstances:

  • Payment partners: Payment providers such as bKash, Nagad, and Rocket — only the information necessary to complete a transaction.
  • Legal Obligations: When required by court order, government directive, or regulatory investigation.
  • Fraud prevention: Reporting to the relevant authorities in cases of money laundering or serious fraud.
  • Technology service providers: Trusted technology partners who help operate our platform — all bound by strict confidentiality agreements.
  • With your consent: With specific third parties where you have given explicit consent.

995bad signs strict Data Processing Agreements (DPAs) with every third party it shares data with. They may only use the data for the specified purpose and are contractually required to uphold our privacy standards.

5 Data Retention & Deletion Policy

995bad retains your data only for as long as necessary. Information that is no longer needed is securely deleted on a regular basis.

  • Active Accounts: Data retained for as long as the account remains active.
  • Closed accounts: After account closure, certain data may be retained for up to 5 years as required by law.
  • Financial Records: Retained for up to 7 years in accordance with tax and regulatory requirements.
  • Session Data: Login session data is automatically deleted after 90 days.
  • Deletion request: If you request deletion, your data will be removed within 30 days unless a legal obligation requires otherwise.

All stored data is secured with AES-256 encryption and can only be accessed by authorized personnel when necessary.

6 Cookies & Tracking Technologies

995bad uses cookies on its website and app to make your experience smoother and more personalized. Cookies are small text files stored on your device.

  • Essential cookies: Essential for maintaining login sessions and security. These cannot be disabled.
  • Performance cookies: Used to measure platform speed and performance. No personal data is stored.
  • Preference cookies: Remembers your language, theme, and other preferences.
  • Analytics cookies: To understand which pages are used most. This data is fully anonymized.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

7 Your Data Rights

You have full rights over your personal data at 995bad. We make sure you can exercise each of the following rights with ease:

Right of Access

You have the full right to see what information we hold about you.

Right to Rectification

You can request a correction if any of your information is inaccurate or out of date.

Right to Erasure

You can request deletion of your data provided there is no legal obligation requiring us to retain it.

Right to Restrict Processing

In certain circumstances, you can request that the processing of your data be temporarily restricted.

Data Portability

You have the right to download your data in a readily accessible format.

Right to Object

You can object to the use of your data for specific purposes and opt out of marketing at any time.

To exercise any of these rights, please contact our support team. We typically respond within 30 days.

8 Minor Protection

995bad is an 18+ platform. We do not collect or store personal information from anyone under the age of 18, under any circumstances.

  • Age is verified at registration — providing your date of birth is mandatory.
  • Age is re-verified through identity documents during the KYC process.
  • Any account found to belong to a person under 18 will be immediately closed and all associated data deleted.
  • If a parent or guardian suspects that a child has an account, they can contact our support team directly.

If you become aware that a minor is using a 995bad account, please contact us immediately — we will act promptly.

9 Third-Party Services & Links

995bad works with a range of game providers and payment services. All partners are required to meet the standards set out in our Privacy Policy.

  • Game providers: Renowned providers such as Evolution, Pragmatic Play, and NetEnt receive only the minimum data required to operate their games.
  • Payment services: Mobile banking and card payment providers are PCI DSS certified.
  • Cloud services: Our hosting and data storage partners are ISO 27001 certified.
  • Customer service platforms: Required to keep live chat and the ticket system running — bound by confidentiality agreement.

Third-party websites and services have their own privacy policies that are independent of 995bad's. We are not responsible for those services.

10 Privacy Policy Updates

995bad may update this Privacy Policy from time to time. When significant changes are made, we will notify you in the following ways:

  • An in-platform notification — at least 7 days before any changes take effect.
  • Full details will be sent to your registered email address.
  • The "Last Updated" date at the top of this page will reflect any changes.

Continued use of the platform after any changes will be taken as acceptance of the revised Policy. If you do not agree, you may close your account through our support team.

11 Contact & Complaints

995bad's data protection team is available around the clock for any privacy-related questions, requests, or complaints.

  • Email: [email protected] — responses are typically sent within 24 hours.
  • Live Chat: Log in to the platform and reach us via live chat support.
  • Support Ticket: For detailed complaints, please use the ticket system.

Your privacy concerns are taken very seriously by us. If you are not satisfied with our resolution, you have the right to file a complaint with the data protection authority in your country.

Frequently Asked Questions (FAQ)

No, not at all. 995bad never knows or asks for your bKash, Nagad, or Rocket PIN or password. Payments are completed entirely within the secure environment of the respective payment gateway. We only receive transaction confirmation details.

After KYC verification is complete, copies of identity documents are retained in fully encrypted storage. In line with legal obligations, they may be kept for up to 5 years after account closure, after which they are securely deleted.

No. Your gaming history is completely private and confidential. Only you and authorised 995bad staff (when required for security investigations) can access it. It is never shared with third parties without a legal order.

Most of your data is deleted once your account is closed. However, financial transaction records must be retained for a legally specified period. If you request it, we will provide full details on what is kept and for how long.

Yes, but only with your consent. During registration, you have the option to opt in to marketing communications. You can turn this off at any time via your account settings or the unsubscribe link in any email.

Yes. In the event of a data breach that may affect your information, 995bad will notify the relevant authorities within 72 hours in accordance with GDPR, and inform affected users by email as soon as possible.

Play safe, enjoy with peace of mind

Your data is completely safe at 995bad. Our privacy policy is transparent and your rights are protected. Join now and enjoy the best gaming experience in Bangladesh.

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